Four Points Flex By Sheraton Birmingham Jewellery Quarter

3-star boutique hotel in Birmingham's Jewellery Quarter with smartphone-controlled rooms and Japanese-inspired compact design

Amenities & Technology

The Four Points Flex by Sheraton Birmingham Jewellery Quarter is controlled entirely through a Smart Room Control web app, which manages access to the building, lift, and guest room via smartphone. The hotel has sound-proofed windows in all rooms, discounted parking options at nearby car parks, and a 24-hour front desk with a WhatsApp messaging service. A data breach involving credit card storage was reported, and the hotel no longer provides physical key cards, relying solely on the digital system.

Rooms & Design

Rooms at the Four Points Flex by Sheraton Birmingham are inspired by Japanese space-saving design, with compact layouts that maximize efficiency, including a large bed and a wet room bathroom with Italian-tiled walls. The wet room design places the shower, toilet, and sink in one open space, which causes water to spread across the floor; extra towels are often needed to dry the toilet. Room options include windowless standard doubles, superior doubles with a window, and apartment-style rooms with a full-sized fridge, microwave, and Nespresso machine.

Location & Nearby Attractions

The Four Points Flex by Sheraton Birmingham is set in the historic Jewellery Quarter, within a 5-minute walk from the Museum of the Jewellery Quarter and the Coffin Works museum. Birmingham Museum & Art Gallery is a 15-minute walk away, and the Bullring shopping centre is reachable on foot in the same time. Two rail stations are within a 10-minute walk, tram stops are 5 minutes away, and the M6 motorway is under 10 minutes by car.

Dining & Local Offers

The hotel has no on-site restaurant or breakfast service, but guests receive discounts at affiliated local restaurants and cafes, such as Cucina Rustica and St Paul's Hotel. A Nespresso machine is available in the reception lounge for £1.50 per cup, and bottled water is provided in rooms. Nearby dining options include the Bakehouse coffee shop across the road and multiple bars and restaurants in the Jewellery Quarter.

Business & Convenience

The Four Points Flex by Sheraton Birmingham offers online check-in and check-out via the Smart Room Control app, along with a 24-hour front desk and a WhatsApp service for guest inquiries. Business travelers can use the fax/photocopying service, high-speed internet access in all rooms, and the hotel's proximity to the Utilita Arena (15-minute walk). The hotel has received complaints about staff rudeness and inconsistent service, particularly regarding late check-out fees and mobile check-in access.

• Technology: Smart Room Control for room access, lighting, and temperature via smartphone
• Rooms: Compact Japanese-inspired design with wet room bathrooms
• Location: Jewellery Quarter, 15 min walk to Bullring and city center
• Dining: No on-site restaurant; discounted meals at affiliated local eateries
• Parking: Discounted parking at nearby car parks; street parking available
• Accessibility: Sound-proofed windows, 24-hour front desk, WhatsApp service